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Kyle Liedtke
was in broadcasting for 12 years. In that time he was an on-air
personality, talk-show host, Music Director and programmer. He also
contributed to his industry through writing for various trade
publications. Here is a sample collection of articles Kyle wrote for
ProgramDirector.net – a Christian Broadcasting Trade Publication.
The Art Of Interviewing
Part 1
Kyle Liedtke
Mediatalk Communications
Great radio is
made up of great elements - great songs, great jocks, great spots and
great liners. It seems to me that one of the most unique, powerful,
audience-connecting elements is the most underdeveloped, least
thought-out element in Christian music radio: The artist interview.
How many times have you heard an interview that consisted little more
than verbal back-patting and silly questions about an artists’ favorite
color? Even some of the nationally produced programs feature shallow
questions and superficial conversation. This is a tremendous waste. I
think the ultimate goal in the interview is to uncover the heart of the
artist. And when you uncover the heart of an artist through Godly,
honest, intelligent and thoughtful dialogue, you will connect your
audience to that artist and to the God of that artist.
The following principles will help you approach the artist interview in
a way that will connect with your audience.
Have The Right Purpose
A good interviewer
always has a purpose in mind for the interview.
Before you open up the mic, you need to know why you’re doing this
interview. What is your purpose? What are your goals in talking with the
artist? Record labels see the interview as a vehicle of promotion for
their artists - and rightly so, that is part of their job, they need to
sell records to keep doing what they’re doing; but your
responsibility is not to sell a product to your listeners, it is to
inform, entertain and minister to your listeners. With that in mind, how
do your questions fulfill that responsibility? Like all of the other
elements of radio we obsess over, the artist interview must connect with
your listeners.
The interview is not about you.
This is not a time
for you to show off your in-depth knowledge of the artists’ every lyric,
studio musician and chart stats.
You are a spotlight. Your job is to shine on the artist and let your
audience see them for who they are - not how their press kit presents
them. Image doesn’t connect with an audience; real people do.
How often has your opinion of an artist changed after seeing them in
concert, meeting them personally or hearing their testimony? This is the
purpose of the interview: To show the artist to your listeners as a real
person, fellow believer, a friend and not just another product someone’s
trying to sell them.
Ask the right questions
A good interviewer
asks the right questions.
By "right" questions, I mean questions that truly matter to your
listeners. Normally label reps will provide a list of questions for you,
but remember those questions are written by people who want to sell
something to your listeners - not necessarily to inform, entertain or
minister to them. When preparing your questions, you should think of the
needs of your core listeners. If they could sit down and talk with the
artist, what would they ask? If they met one of the new artists you’re
playing, what would they want to know about them? Would they really want
to know the release date of their debut or where they recorded their
album? Would a young mother of three really ask an artist who produced
their CD or what label they’re on?
Too often radio personalities are tempted to talk "industry" with an
artist, using insider jargon or buzz words. Very few AC listeners care
what kind of guitar effects someone used on their album, or the fact
that so-and-so produced the album (who also produced…[insert list of
secular artists here]). I suppose labels and artists talk about those
things, especially new artists, to establish some kind of credibility,
but really how many people in your audience care? That truly has to be
the point - what do your listeners want to hear from a new artist or
favorite artist?
I believe your listeners want to hear the heart of the artist; they want
to connect with them, know them. CD covers and magazine ads can’t do
that. It may be a cute morning show bit to ask Michael W. Smith what
he’s eating for breakfast today, but if that’s all you talk with him
about, I think it’s a waste of an opportunity, a waste of his talent and
message and a waste of your listeners’ time.
A good interviewer knows how to
listen.
I think this is
the greatest strength of Larry King; he listens to his guests. He puts
his elbows on the desk, leans forward and looks his guest right in the
eye…and listens. He is prepared for the interview with a list of
questions, quotes and clips, but isn’t bound by them. He listens to the
subtle cues of the guest.
A great interviewer knows when to
listen.
Don’t interrupt a good story just so you can
get through your list of questions. The greatest weakness of most
interviewers is that they’re really not listening to their guest.
Listen. Often I’ll hear an interviewer miss opportunities to explore
the heart of an artist because while the artist is talking, he’s only
thinking of what his next question will be.
And remember, lots of talking doesn’t equal an interview. Ask short
open-ended questions and give the artist freedom to answer.
Great Christian radio is made up of great
elements. But let’s not miss the forest for the trees. We can become so
obsessed with the science of radio that we forget our purpose in radio
- to inform, entertain and minister to our listeners - to ultimately
connect with them. We are always told as announcers to talk to our
audience like friends. So we should consider the artist interview like
introducing one friend to another. This will connect your listeners to
your artists and to your station.
Kyle Liedtke
Mediatalk Communications
This next article was written shortly
after 9/11
A Response To Disaster
Kyle Liedtke
Mediatalk Communications
September 11,
2001. It was a day that put everything into perspective. It was a day
that we were poignantly reminded of death and life, despair and hope,
sin and grace.
It was also a day
that made me think about what I do, why I do it and how I can do it
better. No doubt it was the same for you.
According to a recent survey, over 1/3 of the people in our country
first heard about the terrorist attack on the radio. Radio is a powerful
tool. And for the Christian Broadcaster radio can be both a powerful
tool and an instrument of peace. This became clear to me September 11th.
Radio science became ministry.
Jesus taught us to minister to the whole
person: Mind, heart, body and soul.
In a disaster situation there are four distinct needs your listeners
have:
1. The need to be informed (ministering to the mind)
2. The need to be connected to others in a community (ministering to the
heart)
3. The need to
help or be helped (ministering to the body)
4. The need to be comforted, encouraged and challenged (ministering to
the soul)
The Need To Be Informed
The morning of Tuesday, September 11th, no one wanted to be entertained.
No one wanted to hear music; no one wanted to hear disc jockey banter;
no one wanted anything but news; what was happening in New York and
Washington D.C?
When I got to work that morning we decided to abandon our regular format
and go all news. We tuned into the Christian news network we use for our
hourly news but were utterly appalled by the lack of reporting and
resources they presented; we immediately linked to AP news.
Most Christian radio stations or even Christian news networks are not
prepared or structured to deal with such extraordinary events as took
place that tragic morning. Most of us program our stations towards
meeting the needs of hearts and souls. This is our strength. But the
glaring weakness in our ability to communicate national news made me
wonder how many people were actually listening to Christian radio
September 11th.
This is a question that is beyond my scope right now, but one that as
Christian broadcasters we ought to address in the coming months.
For that morning, our station went with the best news source we could
find, the Associated Press. We felt that was the best way to minister to
the minds of our listeners. Twice an hour we broke in with local news –
airport closures, travel restrictions, school closures and military
actions in our region and state.
The Need To Be Connected
As the days unfolded and the reality of recent events sunk in, we began
to add local announcements of prayer services, candlelight vigils and
community responses to our local news break-ins. While we were at first
hesitant to promote candlelight vigils – which seemed of no real meaning
to us as believers – we soon decided that for the unbeliever this met a
real need to be connected to the community. September 11th was not a day
to preach the sins of America (as Jerry Falwell and Pat Robertson
learned the hard way); it was a day to reach out and meet people where
they were. Believers would go to prayer services, unbelievers would go
to candlelight vigils. We would teach the difference later.
The Need To Help Or Be Helped
This is a need I think we underestimate in our listeners, and a need
that was overwhelmingly displayed by our country. Whether our listeners
were physical victims or emotional victims of the terrorist attack,
everyone has a need to help or be helped in a time of disaster. As
Christian broadcasters we ought to be at the forefront of providing
resources for those affected by tragedy – whether it’s blood drive
information, phone numbers for relief organizations or where people can
donate time or money. Jesus Himself taught us this; He physically
touched those around Him – some needed healing and He healed; some
needed words and He spoke; all needed love and He loved all. His love
was action.
The Need To Be Comforted, Encouraged, and
Challenged
There is no question that the horrible events of September 11th shook
many to the core of their being. Our national, and even personal
security was undermined like few times in our country’s history. This
utter sense of helplessness at the hands of evil caused many to cry out
to God for mercy. Churches were full that first Sunday.
I have heard some scoff at the supposed “return to faith” that so many
newscasters spoke of; that somehow the cries of the masses were only
sobs of fear and not a genuine calling out to the true God. While it may
have been true, does it matter? Are we the ones to judge the hearts of
those looking for hope? Or are we responsible to act, to be faithful to
the Word and obedient to our calling as broadcast ministers? This is all
the more reason for us to point people to the source of true security,
hope and healing. Scripture never tells us to “screen” those we seek to
minister to. Jesus gave freely to all who asked. A disaster is hardly
the time to bother with discerning the motives and intents of the
people.
But in ministering hope, comfort and encouragement to our listeners we
must be mindful that while many of them are believers and need
encouragement, many are not believers and need the hope of the Gospel.
Our broadcasts should include the needs of both.
At our particular station we brought Pastors in from around the area to
record prayers and short devotionals that we ran throughout the first
few days. We also organized a community-wide prayer service that we held
at a local high school. There was some discussion that we should have
the community service at a church, but ultimately decided if we were
going to minister to the community, we needed to go out to the
community, not ask them to come to us.
As I think through the horrendous events of September 11th, perhaps the
most striking lesson I learned was in order to minister tomorrow you
have to prepare today.
Pre-Disaster
Have a plan, even craft a specific mission statement in a
disaster situation. Identify the strengths and weaknesses of your staff
and resources and create a plan to most effectively reach out to your
listeners during a time of calamity. Delegate responsibilities to each
staff member.
Keep an active list of resources. Compile a list of resource
people, agencies and ministries that correspond to each of the basic
listener needs: Pastors, Authors, Ministry Spokespeople, local and state
government officials and representatives and social organizations. This
should be a “living” list – one that is updated at least on a quarterly
basis.
Disaster
Format a specific clock for broadcasting news, announcements,
etc. On the morning of the 11th our station formatted almost 80% news
(mind), and then the other 20% of our break-ins were made up of
announcements of blood drive and fundraiser information (body), prayer
services and the airing of taped prayers from local pastors (heart,
soul). Whether you address each need during a break or spread it out
through the hour, think in terms of trying to meet all of the needs in
some way. Also, recognize that the dynamic will change. As the week
progressed we focused less on news (mind) and more on special prayer
services, the airing of pastor’s prayers, interviews with authors and
other resource people to offer insight and/or encouragement (heart,
mind, soul).
Interviews. This is where your resource people will add depth,
insight and encouragement to tragic events. When interviewing resource
people (pastors, authors, experts, ministry spokespeople) keep the
interview to their specific strength or experience. Always have a plan
before interviewing anyone. Prior to the interview, outline your basic
purpose to the interviewee and ask specifically what they can contribute
to the issue; then keep them to it. In the case of a national tragedy
where you are already broadcasting significant national coverage, you
should try to focus on local or regional resource people.
Post-Disaster
This is perhaps the most crucial time in preparing for the future. There
should always be a debriefing time, or in the case of a prolonged event,
several meetings planned to carefully examine your performance in
meeting the needs of your listeners. These meetings should be an open
critiquing of how your plan materialized. It should also be a time of
judging the performance of your resource people including organizational
spokespeople, pastors, authors, experts, etc. These conclusions should
be written out for future use.
It has often been said that the terrorist attacks were a wake up call to
our country. But what are people “waking up” to? I believe now more than
ever we, as Christian broadcasters, must present the hope and power of
the Gospel as clearly and as effectively as we can, identifying and
meeting the needs of our listeners.
Kyle Liedtke
Mediatalk Communications
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